Sales & Marketing: Ticket Sales
Part Time Event Ticket Sellers - Houston Astros Baseball Club (Houston, TX)

WHAT DOES IT TAKE TO BE A TICKET SELLER FOR THE 2017 ASTROS SEASON?

  • Individuals willing and able to ensure excellent customer service to every fan visiting Minute Maid Park.
  • Individuals who are detail-oriented and genuinely enjoy interacting  with and helping our fans.
  • Friendly and outgoing personality with retail and/or cash-handling experience.

The duties and responsibilities of our Part Time Event Ticket Sellers include:

  • Selling, refunding, upgrading and exchanging multiple types of tickets that the Astros organization offers as well as other events.
  • Collecting, accounting for and depositing all monies that have been received or generated.
  • Collecting, validating and reporting all coupons, flyers, vouchers, gift cards and other material predicating offers of discounted and/or complimentary tickets.
  • Complete and balance daily sales reports.
  • Provide EXCELLENT customer service such as greeting, serving and thanking all of our loyal patrons.
  • Facilitate contact between general public and group and season sales staff in all relevant matters.
  • Determine entitlement to and distribute all Will Call tickets, including Ticketmaster, Group and Season sales, individual game and in-house sales, and all "drop-offs."

We need daytime Advance Ticket Sellers, weekend and evening Game Day Ticket Sellers, or those who can work a combination of both.


Daytime Advance Ticket Sellers: Must be available between the hours of 8:30 a.m. and 5:30 p.m. Monday through Friday for varying shifts. Work hours vary each week, depending upon whether the team is in town, their opponents and other factors.

 
Evening and weekend Game Day Staff: Must be available from 4:30 p.m. - 8:30 p.m. during the week, 3:30 p.m. - 7:30 p.m. on Saturdays, and 10:30 a.m. - 2:30 p.m. on Sundays. These staff members will only work during Astros' homestands. The hours will again vary dependent upon the quality of our current opponents and other factors.


There may be a substantial variation in the amount of hours needed from week-to-week. This is a part time opportunity; therefore we are only considering local candidates for this position.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sales, customer service and/or cash handling experience? If yes, please describe.
2. What type of availability do you have for this position? Be specific.
3. Based upon the above schedule/needs, which do you prefer: Advance Ticket Seller or Game Day Ticket Staff?
4. What is the best time to contact you?
5. Are you located within Houston or the surrounding area?

Apply for this position

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