Sales & Marketing: Ticket Sales
Part Time Event Ticket Sellers - Houston Astros Baseball Club (Houston, TX)


  • Individuals willing and able to ensure excellent customer service to every fan visiting Minute Maid Park.
  • Individuals who are detail-oriented and genuinely enjoy interacting  with and helping our fans.
  • Friendly and outgoing personality with retail and/or cash-handling experience.

The duties and responsibilities of our Part Time Event Ticket Sellers include:

  • Selling, refunding, upgrading and exchanging multiple types of tickets that the Astros organization offers as well as other events.
  • Collecting, accounting for and depositing all monies that have been received or generated.
  • Collecting, validating and reporting all coupons, flyers, vouchers, gift cards and other material predicating offers of discounted and/or complimentary tickets.
  • Complete and balance daily sales reports.
  • Provide EXCELLENT customer service such as greeting, serving and thanking all of our loyal patrons.
  • Facilitate contact between general public and group and season sales staff in all relevant matters.
  • Determine entitlement to and distribute all Will Call tickets, including Ticketmaster, Group and Season sales, individual game and in-house sales, and all "drop-offs."

We need daytime Advance Ticket Sellers, weekend and evening Game Day Ticket Sellers, or those who can work a combination of both.

Daytime Advance Ticket Sellers: Must be available between the hours of 8:30 a.m. and 5:30 p.m. Monday through Friday for varying shifts. Work hours vary each week, depending upon whether the team is in town, their opponents and other factors.

Evening and weekend Game Day Staff: Must be available from 4:30 p.m. - 8:30 p.m. during the week, 3:30 p.m. - 7:30 p.m. on Saturdays, and 10:30 a.m. - 2:30 p.m. on Sundays. These staff members will only work during Astros' homestands. The hours will again vary dependent upon the quality of our current opponents and other factors.

There may be a substantial variation in the amount of hours needed from week-to-week. This is a part time opportunity; therefore we are only considering local candidates for this position.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sales, customer service and/or cash handling experience? If yes, please describe.
2. What type of availability do you have for this position? Be specific.
3. Based upon the above schedule/needs, which do you prefer: Advance Ticket Seller or Game Day Ticket Staff?
4. What is the best time to contact you?
5. Are you located within Houston or the surrounding area?

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