Current available jobs in Sales & Marketing:




Sales & Marketing: Ticket Sales
Ticket Office Sales Associate - Corpus Christi Hooks (Corpus Christi, TX)

 

Department:                 Ticket Operations

Supervisor:                  Ticket Operations Manager

Classification:              Part-time (Non-Exempt)

                                                                                                          

Job Summary

The Ticket Office Sales Associate provides all ticket services of the Corpus Christi Hooks during the season. This position is a seasonal position that includes nights and weekends during the spring and summer. This position supports the Ticket Operations Manager, Director of Season Ticket Sales and Director of Group Sales.

The Ticket Sales Associate reports directly to the Ticket Operations Manager.

Essential Duties & Responsibilities:

  • Be an ambassador and provide excellent customer service for the Corpus Christi Hooks Baseball Club.

  • Answering incoming telephone calls, emails, and assists fans.

  • Sell tickets at the Box Office windows and over the phone.

  • Communicate team schedules, routine questions such as game day questions, upcoming promotions, provide season ticket holder benefit information as needed through email, mail and phone.

  • Work on office projects such as data entry, bulk mailers, etc.

  • Assist in establishing procedures and policies for account maintenance, balancing, payment processing, ticket printing and ticket distribution, as related to day-of-game orders.

  • Work with Ticket Sales, and Ticket Operations as needed to assist with execution of programs.

  • Process and balance payments in an accurate and timely manner.

  • Perform other duties as assigned.

    Qualifications: 

  • You should have strong communication skills and superior customer service abilities, plus…
    • Strong management & organizational skills
    • Ability to multi-task, problem solve effectively and handle stressful and difficult situations
    • Ability to work long hours, evenings, weekends and holidays
    • Proficient with MS Word and Excel

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No Are you able to work long hours, nights, weekends and holidays?
2. Yes/No Do you understand that you are responsible for your own housing expenses and relocation to Corpus Christi, TX?


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Sales & Marketing: Database Marketing/Analytics
CRM Administrator - Houston Astros (Houston, TX)

Title: CRM Administrator
Department: Strategy & Analytics
Classification: Full-Time/Temporary


Summary:


This position will contribute to the strategic development and execution of CRM campaign management, workflow and optimization. This role will report to the CRM Manager, and the two will work together to maximize the value of day-to-day outputs of our CRM system.


Essential Duties and Responsibilities:

  • Provide day-to-day support for CRM users across the Astros organization.
  • Lead initial and on-going training sessions for CRM users across Ticket Sales, Special Event Sales, Sponsorship Sales, and Account Management
  • Load lead list into the system and assist Sales Management in prioritizing the sales targets
  • Assist in other CRM related and data integrity/cleansing projects.
  • Support the day-to-day business needs by building reports and dashboards.

Education, Skills and/or Experience:

  • Bachelor’s degree in Business or other data-related discipline.
  • 1+ years’ related experience in the CRM or Analytics field.
  • Professional demeanor with strong interpersonal and consensus-building skills.
  • Experience with Microsoft Dynamics CRM preferred.
  • Must have a passion for baseball.
  • Comfortable with collecting data and distilling it into meaningful business metrics.
  • Ability to work in a team environment.
  • Proficient in Excel (advanced functions).
  • Able to work on a broad variety of projects.
  • Experience with SQL is a plus.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1+ years’ experience with CRM? If so, please describe.
2. Do you have at least 1+ years’ experience performing data analysis? If so, please describe.
3. Do you have experience with Microsoft Dynamics? If so, please describe.


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Sales & Marketing: Mascot
Mascot Assistant - PT - Houston Astros (Houston, TX)

The Houston Astros are seeking an incredibly outgoing, organized, and motivated individual to serve as an assistant for the Club’s official costumed mascot, Orbit.  This position will function as an extension of the Orbit character and essential duties will require the ideal candidate to perform regularly in front of a live audience of all ages and demographics.  Additionally, this position will require exceptional organizational skills as responsibilities will also include assistance in the Astros front office.

RESPONSIBILITIES

• Perform alongside Orbit as an extension of the character brand and persona during games and designated off-site appearances such as birthday parties, school assembly programs, and community events.
• Provide logistical assistance to Orbit during appearances and Astros home games and serve as Orbit’s “head handler” to create a positive environment for all fans and guests.
• Serve as auxiliary performer for ancillary characters such as “Airbit” and “Lil’Bit” (inflatable mascots).
• Assist with overall promotion and marketing of Orbit to achieve maximum exposure and revenue.
• Maintain inventory of all mascot props, giveaways, and operational supplies.
• Maintain condition of Orbit uniform, costumes, and props.
• Provide photo documentation of Orbit skits and appearances for use on social media and event summaries.
• Manage game night staff (handlers) and facilitate game-day performances/responsibilities.


QUALIFICATIONS

• Must have experience performing/hosting in front of crowds (acting, theatre, or entertainment experience a plus).
• Previous mascot experience on the collegiate or professional level strongly recommended.
• Must possess incredible interpersonal communication skills.
• Strong leadership skills and positive attitude.
• Must be able to relate with fans of all ages and demographics.
• Must be punctual and possess good time management.
• Must be able to work flexible hours, including afternoons, nights, and weekends.
• Must be available for all Astros regular and postseason home games.
• Ability to take direction and constructive criticism.
• Ability to work incredibly well under pressure (strong improvisation skills a plus).
• Must possess a basic knowledge of Major League Baseball.
• Bilingual a plus.
• Must have a clean driving record.
• Exude Astros team values of Trust, Integrity, and Excellence.


PHYSICAL REQUIREMENTS

• Ability to work in a high activity and heavily crowded professional sports venue in all weather extremes for extended periods of time.
• Position will require standing for long periods of time, walking/running long distances and/or climbing up/down stairs.
• May be required to stoop, kneel, crouch.
• Ability to lift/move/carry items weighing up to 40lbs on occasion.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have demonstrated experience performing/hosting in front of crowds?
2. Do you have previous mascot experience (collegiate or profressional)?
3. Are you bilingual English/Spanish?


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Sales & Marketing: Ticket Sales
Sales Consultant, Inside Sales - Houston Astros (Houston, TX)

The Houston Astros are seeking driven and positive individuals who are committed to becoming sports and entertainment sales leaders. In this position the Sales Consultant will develop the skills necessary to become a full menu sales professional and take the next level within the sports industry. The primary role for this position is to generate new ticket revenue for the Houston Astros through selling season tickets, partial ticket plans, group tickets, single game luxury suites and other premium inventory.  Revenue will be generated via phone (outbound and inbound calls) and face-to-face ballpark tours. 

Essential Duties & Responsibilities:

  • Sell new full season tickets, partial ticket plans, group tickets, single game luxury suites, and other premium inventory
  • Set face-to-face appointments to show seats and give ballpark tours with the intent to close business
  • Answer incoming single game calls with the ability to up-sell callers into ticket packages, group tickets, and suite rentals
  • Work games, nights, weekends and holidays as assigned (i.e. answer phones, work sales booths, visit            clients) 
  • Represent the organization at in-house ballpark events and off-site community events promoting tickets.
  • Prospect and qualify all potential sales opportunities in addition to the leads you are provided
  • Maintain computerized records of all season ticket customers and prospects with our CRM system. 
  • Provide excellent customer service to prospects and current clients over the phone and at games. 
  • Coordinate weekly meetings and role-play training sessions.

Education and/or Experience:

  • Bachelor’s degree in Business, Sports Management, Marketing or related field 
  • Desire to be a sales industry leader 
  • Excellent customer service skills 
  • Commitment to personal integrity 
  • Strong organizational and communication skills 
  • Ability to work as a team player 
  • Ability to confidently deliver face-to-face sales presentations to prospective clients 
  • Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned
  • Proficiency in basic computer software programs

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am available to meet face to face at Minute Maid Park in Houston at my own cost should I be invited following a phone interview.
2. Yes/No: I understand that this job requires working hours outside of the normal work week (including games, evenings, weekends, and some holidays).
3. Do you speak any additional languages?
4. Yes/No:I have previous work experience in sales or customer service.
5. Yes/No: I have previous work experience in professional or collegiate sports.


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Sales & Marketing: Corporate Sponsorship Sales
Account Executive (Senior Level), Special Event Sales - Houston Astros (Houston, TX)

Department: Special Events
Reports to: Sr. Director, Corporate Partnerships & Special Events Sales
Classification: Full Time / Exempt


Summary/Objective:

The sales account executive will be responsible for achieving sales goals for special events, special market and national account special events sales. The sales executive will work with various departments (i.e. marketing, ticket sales, community affairs, corporate partnerships, etc.) to create dynamic, new and exciting events which will support and promote Minute Maid Park as one of the most unique and highly attractive entertainment and events venues in Houston.


Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Engage in the team’s special events sales activities to maximize revenues and ensure that sales activities meet and support corporate objectives.
  2. Responsible for creative event development, site tours and responding to inquiries via telephone, email and in person.
  3. Prepare event proposals and all related materials and correspondence.
  4. Organize and coordinate events with our Event Operations team.
  5. Research and implement the latest and most effective sales tactics and strategies.
  6. Identify and attend trades shows and events with the greatest likelihood of generating positive returns.
  7. Partner with Dept. Leadership to set sales targets and forecast monthly and annual revenues while setting short and long term goals and strategies for event sales.
  8. Develop, recommend and implement sales strategies and goals to ensure growth.
  9. Develop and direct sales support activities, including contracts, sales proposals, promotions and sales planning.
  10. Identify leads and prepare proposals.
  11. Work closely with all other departments to identify and achieve cross departmental revenue generation ideas;
  12. Oversee the coordination of accounts;
  13. Prepare weekly revenue and other reports;
  14. Work with other departments to maximize cross-selling opportunities and share new ideas;
  15. Develop and maintain good relationships that result in mutual cooperation and satisfaction with and for sponsors, clients, Astros staff, players and coaches.
  16. Performs other related duties as assigned.


Competencies

  1. Communication Proficiency.
  2. Customer/Client Focus.
  3. Decision Making.
  4. Discretion.
  5. Flexibility.
  6. Leadership.
  7. Problem Solving/Analysis.
  8. Results Driven.
  9. Teamwork Orientation.
  10. Technical Capacity.


Work Environment

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as
computers, phones, photocopiers, filing cabinets and fax machines.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee
sometimes is required to stand; walk; use hands to handle or feel; and reach with hands and arms.


Required Education and Experience

  1. Bachelor’s degree in Sales, Marketing or related field or equivalent number of years of successful experience in special event sales required.
  2. A minimum of 5 years’ sales experience with at least two years of that time in special event sales venue/environment.
  3. Proven track record of personal and team achievements in a sales capacity.
  4. Exceptional written and verbal skills.
  5. Extremely creative and professional presentation style combined with a collaborative problem solving approach.
  6. Demonstrated history of generating new and creative sales campaigns and ideas combined with a successful track record of closing deals.
  7. Must be able to work evenings, weekends and holidays, as required by the team schedule or special events schedule.
  8. Must be able to meet tight deadlines and work effectively in a high-pressure environment.
  9. Strong customer satisfaction orientation.
  10. Strong project management skills and sales proposal experience.
  11. Proficiency in word, excel and powerpoint.
  12. Developed network of local and national corporate contacts.
  13. Ability to anticipate internal/external customer needs.
  14. Comfortable making difficult decisions, demonstrating and demanding excellence and executing requests in a timely, satisfactory manner.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 5 years sales experience?
2. Do you have at least 2 years special event sales venue/environment?


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